Color Skins

Elaine started with the Company in 1990 as an Office Assistant and over the years she progressed into management and then into Directorship. Elaine’s analytical and financial strengths have underpinned the Company’s direction and growth.

Elaine has ultimate responsibility for achieving contract success and ensuring sufficient effective resources are available throughout the length of our contracts with our customers and that the service levels are consistently met.

Elaine has daily input in the running of all contracts through regular director, management and customer service team briefings and provides guidance and ideas for improvement and solutions.

Key Attributes Elaine brings to our customers are:

  • Development of the Company’s business plan and identifies and manages key objectives to achieve targets
  • Ensures minimal complaints are received from our customers
  • Reducing staff turnover to below the industry average
  • Ensures continual availability of proper resources, procedures and processes are in place to meet all contract specifications throughout the company portfolio
  • Supports customer facing staff

Qualifications

  • AAT Technician Level 4 NVQ
  • AAT Technician Level 3 NVQ