About us

In 2009 Town & Country Cleaners are committed to ISO 14001 as a business accreditation. As with any business it is important that we achieve environmental compliance and develop continuous improvement in this area of concern.

In 1996 Town & Country Cleaners were the first cleaning company in Kent to achieve the Investor in People Award demonstrating our commitment to our most important asset our staff.

We believe that our Company's strength is in the quality and dedication of our staff. All cleaning operatives are inducted and fully trained to the highest levels and motivated by a professional management team to ensure the best results.

We have developed a new interactive website which allows our clients to comment on the service we provide and also audit the service. You can contact our Customer Helpline and if appropriate it is possible to use a competitive online consumable shop.

Your account would be tailored to your needs to ensure total flexibility.

A Customer Service Manager would look after your account with a back up team of supervisors and managers to ensure service continuity. In addition at the end of 2008 we invested in technology and have installed a new CRM system called Goldmine. This system allows us to collate all the information regarding a contract and manage the day to day service at a high level. A dedicated Customer Service team deal with any contacts we receive and ensure that we complete any issue within a timely fashion,

Town and Country Cleaners Ltd have a firm commitment to giving optimum levels of service to their clients at a cost which is acceptable to both parties.

Comprehensive Health and Safety issues and full insurance cover are all included in our competitive price.

We don’t just see our clients as customers; we see them as partners. Together we can achieve service levels which other Companies just promise.