Town & Country Cleaners Limited

Working to Clean your Environment

Contract start

It is our aim to perform to the complete satisfaction of the customer from the very first clean. This is our primary objective for each and every contract. Therefore, a detailed hand over from Business Development Manager to Area Manager takes place prior to the commencement of the contract.

The Area Manager works with the cleaning team on the first clean to complete the communication circle. We obtain valuable feed back from the customer after the first clean to measure the effectiveness of this policy. After the commencement of the contract we survey your satisfaction. 

All contracts need careful planning and as such we have developed a tested and proven start up plan that is used with every new contract.  We start working for you weeks before the start of any contract, however we are flexible and can start contracts sooner if preferred.

An existing contract transfer requires us under employment regulations (TUPE) to transfer existing staff to a new contract.  We are experts dealing with people and can advise you before and after regarding this.  We deal with all of the staff issues and ensure that the client has no worries regarding this.

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